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Description: 90% of all inspection is visual and 80% of inspection uses no aids of any kind. It is often assumed that 100% inspection means 100% segregation of good from bad. Unfortunately, how ever hard we try that will never be the case. Why? Because, how ever alert we think we are, human beings because of the way we are made, make mistakes. This course is designed to look into this in some detail and to see what can be done to minimise this risk and maximise the performance of the human inspector.
Target audience: Managers at all levels, supply chain managers, business improvement specialists.
Duration: 1 day
Cost: £240
Dates: 28 February 2006
Location: Reading, Berks.
Course objectives: - To enable participants to audit and evaluate their own organisations inspection systems
- To see opportunities for the application of continual improvement techniques.
Programme- Introduction and examples from scientific studies, the work of Harris and Cheney, Broadbent and others.
- Examples of the four main types of human error and their general causes - Technique errors, unwitting errors motivation errors, conscious errors.
- Why human inspection? The relative merits of man vs machine.
- Physical factors - Eyesight related - hypo and hyper vision, visual acuity, colour perception, tests for and impact of weaknesses. Age, sex, introvert/extrovert, tiredness.
- Psychological factors - motivation, fear, self respect, conflict.
- Lighting - effects of different types of lighting, glare, contrast, flicker, use of polarised lighting, grazing, colour, tungsten, fluorescent.
- Task related - effect of pacing, multiple monitors, signal to noise ratio, methods of improving signal to noise ration, vigilance decrement, Mackworth clock test, feed forward and backward, complementary colours.
- The ergonomics of inspection. Data arrays, gestalt, use of 'enclosure', differences between digital and analogue forms of data, workplace design.
- Demonstrations and group work.
- Discussion.
Please click below for registration form which may be faxed, emailed or mailed to DHI |