David Hutchins International Quality College


Business Research (level 5)

CQI ref: U512 Credit value: 3

CQI recommended teaching time: 10 hrs

Included in following qualifications:

Certificate in Systems management (Level 5)

Certificate in Assuring service and product quality (Level 5)

Certificate in Quality improvement for business (Level 5)

Diploma in Quality management (Level 5)

Unit Aim:

To be able to conduct valid research, present credible findings and useful recommendations to organisations.

Suggested assessment method: Project – the project may be assessed along with the learning outcomes of another unit of study.

Learning outcomes The learner will:

Assessment criteria The learner can:

1. Understand the process for acquiring new information using research

 

1.1. Explain the different approaches to management research

1.2. Recommend and describe an appropriate research methodology

 

2. Be able to undertake management research

 

2.1. Select an appropriate research methodology for a given situation

2.2. Conduct a research project

2.3. Report research results and draw reasoned conclusions

2.4. Reference research data sources using recognised methods

Indicative content

Research Methods

• terms of reference for a research project

• Developing and testing theories

• Application of data collection to business research

• Use of libraries, the internet, interviews, questionnaires and other sources of information

• Case studies of research projects

• Drawing conclusions, comparing results with the aims and presenting the results

• Presentation of inconclusive results and organisation of references to the work of others

• Dealing with copyright material in all forms of media and giving credit to the work of others

• Risks to research findings including assumptions, bias and inappropriate conclusions

• Referencing methods: Harvard reference scheme

Suggested reading list:

Mark Easterby-Smith Management Research – An introduction

Sage Publications Ltd Second edition 2001

ISBN 0761972854

Hussey and Roger Hussey Business Research (A practical guide for undergraduate and postgraduate students)

Palgrave Macmillan Second edition 2003

ISBN 0333983254

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© 2009