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Facilitator Training Course


Target audience: Typically personnel involved in training and people development but in fact it can be anyone at any level who will be concerned with the support or Facilitation of Improvment teams whether they wish to be Six Sigma Facilitators, Lean Manufacturing Facilitators, Kaizen Facilitators or Quality Circles Facilitators etc.
Duration: 4 days
Cost: £1000
Dates: For 'in house' presemtation please use the contact form on the tab at the top right corner of this site. The next public course is expected tro take place in June in the Reading Berks area UK.
Location: Central UK

Facilitator Training Course description:

‘To facilitate’ means to ‘make possible’ or to ‘make easy’. It is now widely accepted that any programme of change management requires facilitatiors but often the people chosen lack the skills to do the job properly. DHI were one of if not the first organisation in the UK to use the term 'facilitator'  in business performance improvement programmes and we have developed a very effective  facilitator training course whether they be facilitating Six Sigma, Lean, Root Cause Analysis, Kaizen or other initiatives. In addition to the training we can give good guidance as to the selection of facilitators since the personal characteristics are also critical to success.

Course objectives:
Programme contents:
  • The role of the performance improvement facilitator
  • Personal attributes and skills.
  • Theories of successful teamwork and self managing teams.
  • Winning Teams – their attributes and group dynamics.
  • People skills,
  • Causes of poor results and how they can be avoided.
  • The facilitators role in the organisation, relation to upper, middle management, the specialists and supervision.

Background to our faciltiator Training Course

From our research we find that the success or failure of Six Sigma, Lean Manufacturing and other Busuness Performance Improvement programmes often hinges on the choice and training of Facilitators and yet very few of the training programmes for either Six Sigma Black Belt or Six Sigma Green Belt include these skills.

This course is based on our more than 25 years experience in the training of many hundreds of facilitators for all kinds of Business performance Improvement Programme. It is totally participative with many role plays and feedback sessions to reinforce the learning process.


Please click below for registration form which may be faxed, emailed or mailed to DHI

Registration form

Other relevant pages

Quality Circles Appreciation Training Course 
Quality Circles Facilitator Training Course 
Quality Circles at Wedgwood 
Article: Quality Circles Society 
Article: Ringing the Bell with Quality Circles
Book: The Quality Circles Handbook
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