The role of Quality Management is changing and it will continue to change well into the future. When an organisation relies solely on compliance based regimes for the delivery of its business performance, Quality Management is a police style activity parallel to the operative processes. It is alien to those forces and achieves its objectives through threats and fear.
However, as an organisation begins to mature towards the development of a community in which each person is regarded as being the expert in his or her own job, the role of Quality Management changes to one of support and consultancy.
Eventually it may also achieve the goals of Hoshin Kanri and be led by Vsion.
Internationally we are regarded as leading exponents of the effective implementation of Business Management Systems which are based on models such as the ISO 9000 series, the EFQM or BQF Model, Six Sigma, Lean manufacture, Total Quality or the integration of all of them.
Selected by Japan's leading institution as one of the few consultancy companies capable of delivering meaningful and beneficial Quality related training, we can help you develop Business Management Systems.
We offer a wide range of consultancy and training courses which will effectively enable you to manage the transition to a totally participative workforce bent on making your organisation the best in its business.