David Hutchins International Quality College

Case Study - Mobarakeh Steel

Industry: National Steel Provider

Client
: Mobarakeh Steel

Location
: Iran

Nature of work
: Hoshin Kanri; Performance improvement; Six Sigma; Project Management

Problem
: National programme for trade liberalisation and goal of being a net exporter of steel meant need for being lean, responsive and high performing

Solution
: Company wide programmme involving all of the quality sciences and disciplines beginning with Hoshin Kanri at the top and cascading down through all departments. TQM projects resulting in savings of $125m between 1998 when we started and 2002 when these figures were presented at the International Quality Conference in Tokyo.  

Benefits
: Savings of more than $125M in the first three years followed by an average of $70M per year since.
Mobarakeh has also moved to number 1 in the world in several features of Iron making and has won the Iranian National Quality Award which is based on the European Quality Award Criteria for the last 4 years in a row. We are now working with them to take the process through their supply chain and assisting other companies under the umbrella of the Esfahan Chamber of Commerce.

Mobarakeh Steel is now going through the process of privatisation.

IAQ 05 Tokyo Paper Total Quality in an Iranian Steel Company
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