| Glaxo SmithKline |
TQM and Root Cause Analysis |
| Johnson and Johnson |
Quality Function Deployment |
| National Air Traffic Systems |
ISO 9000; Six Sigma evaluation; benchmarking study |
| Sony Ericsson |
ISO 9000 Lead Auditor training |
| RMC |
Six Sigma, Continuous Improvement |
| Supplier Automotive Parts Co, Iran |
Hoshin Kanri, Performance Management, Integrated Management Systems |
| Mobarakeh Steel Corporation, Iran |
Hoshin Kanri, TQM, Continuous Improvement, Benchmarking, Quality Circles, EFQM, Integrated Management Systems, Supply Chain Management, Lean manufacturing concepts, QFD |
| Etisalat Telephone Company, Dubai |
Quality Circles training |
| SEEBOARD Power Networks Plc |
ISO 9001:2000 Management Awareness |
| Shell UK |
Internal Auditor training; project by project improvement. |
| Unilever PLC |
Facilitator and Project Management |
| VSEL |
Company wide Total Quality programme; Hoshin Kanri, Integrated Management Systems |
| Intersurgical |
Six Sigma programme from Yellow to Black Belt level; Root Cause Analysis training |
| Short Bros. Belfast |
Company wide Total Quality programme and ISO 9000/Defence Standards pre Audits |
| Environment Agency |
Benchmarking Study |
| Egyptian Government |
Major UNIDO funded programme Implementing TQM in 35 Egyptian companies.Assistance with the establishment of a National Professional Quality Body - NQI in collaboration with the British CQI. |
| Tunisian Governement |
TQM and ISO 9000 throughout Tunisian Industry. DHI trained 40 companies in TQM ISO 9000 and Integrated Management Systems. |
| Hungarian Government |
Production of TQM media in Hungary for the benefit of Hungarian Industry. |
| Medicor Budapest |
Quality Circles implementation |
| JUSE (Japanese Union of Scientists and Engineers) |
DHI exclusively trained JUSE to becoming the first Japanese ISO 9000 Certification Body. |
| HJ Heinz |
Company wide programme beginning with Hoshin Kanri and developing into TQM. |
| Wedgwood |
Full company wide implementation of Quality Circles. |
| Brinton's Carpets |
Full Quality Circles programme and updates on latest business improvement concepts |
| Marks and Spencer |
Conducted Quality Circles programmes for many Marks and Spencer suppliers in both the textile and shoe sectors of the business. |
| CMBT |
Full Hoshin based TQM programme across all Divisions of the Company including some in France. |
| Courtaulds Textiles plc |
Quality Circles implementation in many of the then 40 companies in their Textiles Division |
| Courtaulds Performance Films Division |
Implementation of ISO 9000:1994 including Root Cause Analysis |
| Conoco |
TQM, ISO 9001:2000 including one of the first electronic Quality Manuals in the UK. Some behavioural work involving video of working methods |
| Perkin Elmer |
Balanced Scorecard; Performance Management |
| Assi Domain Sacks |
Process Improvement; root cause analysis |
| Elcoteq Finland |
Strategy deployment |
| Royal Devonport Dockyard |
Supply Chain Management |
| Toyota South Africa |
Hoshin Kanri; Performance Management |